At KESRI FOUNDATION – EMPOWERING LIVES, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our website or use our services, including counseling, courses, workshops, and internship programs.
1. Information We Collect
We may collect the following types of personal information:
Personal Information: Name, email address, phone number, and other contact details when you register for services, courses, or programs.
Sensitive Information: Information shared during counseling sessions, which is kept strictly confidential.
Payment Information: Billing details, credit/debit card information for payment of services or program fees.
Technical Information: IP addresses, browser type, device information, and cookies to enhance website functionality and user experience.
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide counseling services, facilitate course enrollment, internship programs, and workshops.
Communication: To contact you regarding your appointments, registrations, or changes to services, and to respond to inquiries sent via email or phone.
Billing: To process payments for services, courses, and programs.
Marketing: With your consent, we may use your information to send promotional materials, updates, or newsletters. You may opt out of receiving these communications at any time.
3. Confidentiality in Counseling
All information shared during counseling sessions is strictly confidential and will not be disclosed to third parties without your consent, except in the following situations:
If required by law (e.g., court orders).
If there is an imminent risk of harm to yourself or others.
If child abuse or neglect is disclosed.
4. How We Protect Your Information
We employ reasonable technical, administrative, and physical safeguards to protect your personal and sensitive information from unauthorized access, loss, or misuse. This includes:
Secure server connections (SSL) for processing payments.
Restricted access to sensitive information to authorized personnel only.
Regular review of our security practices.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
With service providers or partners who assist us in operating the website or delivering services, subject to confidentiality agreements.
If required by law to comply with legal obligations.
6. Cookies and Tracking
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your preferences and usage patterns. You may choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of these websites before providing any personal information.
8. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
9. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services or website after changes are made constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@kesrifoundation.com
Phone: +91-8556075117, +91-7341116667